Privacy Policy

privacy policy safeguard illustration

How we collect, use, and share your personal information.

Welcome to AcmeMinds (“we,” “us,” “our,” or “AcmeMinds”). We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website acmeminds.com (“Website”), engage with our services, or otherwise interact with us.

By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not access or use our Website.

1. About Data Protection

We respect your personal data and are committed to complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the EU/EEA, India’s Digital Personal Data Protection Act (DPDP Act), and other relevant global privacy regulations.

  • We only collect personal data that is necessary for legitimate business purposes, process it lawfully, fairly, and transparently, and implement appropriate security measures to protect it.
  • We retain personal data only for as long as needed to serve its purpose or to comply with legal obligations.

2. Roles & Responsibilities

Controller / Processor: Depending on your interaction with us, AcmeMinds (or our affiliate) may act as a data controller (deciding how and why to process your data) or a data processor (processing data on behalf of another controller).

Data Protection Officer (DPO): We have designated a data protection officer who oversees compliance with data protection laws. You can reach our DPO at dpo@acmeminds.com for any privacy-related inquiries.

Accountability: We maintain clear internal policies, staff training, and technical safeguards to ensure that your data is handled responsibly.

3. How We Collect Personal Data

We gather personal information through various means when you interact with us:

a) Direct Interactions

You may provide personal data when you:

  • Fill out contact forms (e.g., “Contact Us”, “Request a Demo”)
  • Subscribe to newsletters or marketing material
  • Send us emails or messages (sales, support, feedback)
  • Apply for jobs through our careers page

Information you provide may include: name, email address, phone number, job title, company, project details, CV / resume (if relevant), and any other details you choose to share.

b) Automated / Passive Collection

When you visit our Website, we automatically collect information such as:

  • Device and browser data (e.g., device type, browser, operating system)
  • IP address
  • Pages visited, time spent, navigation paths
  • Referring / exit pages
  • Log data (timestamps, errors, server requests)

c) Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve Website performance
  • Understand usage patterns
  • Remember your preferences
  • Enable analytics

We also use third-party analytics providers (e.g., Google Analytics) to measure how users use our Website. For analytics, we may anonymize IP addresses or aggregate data to enhance privacy.

4. How We Use Personal Data

We use the personal data we collect for the following purposes:

Service Delivery & Communication

  • To respond to your inquiries, requests, and messages
  • To provide you with information about our services, demo, or proposals
  • To manage client relationships

Marketing & Promotional Activities

  • To send newsletters, whitepapers, blog updates, or marketing emails (only if you opt in)
  • To deliver downloadable content (e.g., e-books, case studies) when requested
  • To contact you about relevant services or follow-up offers (based on interest or legitimate business interest)

User Experience & Analytics

  • To analyze how users interact with our Website in order to improve its design, performance, and content
  • To conduct surveys or request feedback to understand your experience and refine our offering

Recruitment

  • To process applications and CVs for open roles
  • To keep potential candidate profiles if you consent to being considered for future opportunities (for a defined retention period)
  • To contact you for recruitment-related events, interviews, feedback, or follow-up

Security & Compliance

  • To detect, prevent, and address fraud, abuse, or technical problems
  • To enforce our Terms of Service
  • To comply with legal, tax, or regulatory obligations

5. Legal Basis for Processing

For GDPR / EU users, our legal grounds for processing personal data may include:

  • Consent: When you explicitly opt in (e.g., newsletter subscription, marketing material)
  • Performance of Contract: When data is required to fulfill our contractual obligations (e.g., project discussions)
  • Legitimate Interests: For business development, improving our services, marketing follow-up, analytics, or recruiting
  • Legal Obligation: Where required by law (e.g., record-keeping, legal claims)

In India (under DPDP / other applicable laws), we rely on similar bases – consent, legitimate business interest, and legal obligations – for data processing. We strive to ensure we follow data minimization and purpose limitation principles.

6. Sharing Personal Data

We do not sell or lease your personal data. However, we may share it in the following, limited circumstances:

  • Service Providers / Vendors: We use third-party providers (CRM, email delivery, analytics, hosting) to support our business. These entities process data on our behalf and under strict contractual terms.
  • Affiliates & Business Partners: We may share with our subsidiaries or partners for business operations, research & development, recruiting, or strategic collaborations.
  • Legal / Regulatory Authorities: We may disclose data if required by law, court order, or other legal process (e.g., fraud prevention, legal compliance).
  • Corporate Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to involved third parties, subject to contractual protections.

All third parties with whom we share your data are required to handle it securely and in accordance with our privacy standards.

7. International Transfers

Given the global nature of our operations:

  • We may transfer personal data to countries outside your own (for instance, to our service providers or affiliates in other regions).
  • When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), or ensure that the recipient operates under legally recognized data protection frameworks.
  • We only transfer data to parties who commit to maintaining a level of protection at least equivalent to what is legally required in your region.

8. Data Retention

We retain your personal data only as long as necessary to achieve the purposes for which we collected it, or to comply with applicable legal obligations:

  • Contact / Inquiry Data: Retained until your inquiry is resolved, plus a reasonable period afterward for follow-up or legal obligations.
  • Marketing Data: Kept until you unsubscribe, plus a limited “suppression” period to prevent re-marketing (if required by law).
  • Applicant Data (Recruitment): For active recruitment, we keep your application data for the duration of the hiring process. If you agree, we may retain data for future opportunities (typically for a defined period, e.g., 2–5 years), unless you withdraw consent.
  • Analytics & Log Data: Stored in aggregated or anonymized form, or for a defined period to monitor usage and performance.

When data is no longer required, we securely delete or anonymize it to protect your privacy.

9. Cookies & Tracking

We use a variety of cookies and similar tracking technologies, including:

  • Essential Cookies: Required for website functionality (e.g., keeping you logged in, loading core elements).
  • Performance Cookies: To analyze and understand how you use the Website (via analytics providers).
  • Functional Cookies: To remember your preferences (language, theme, form inputs).
  • Marketing / Targeting Cookies: (if applicable) to deliver content or marketing based on your interests (only with consent, where required).

Manage Cookies: You can control or disable cookies via browser settings. Please note: disabling some cookies may affect how our Website works.

10. Information Security

Your information’s security is very important to us. We have implemented strong measures to protect it:

  • Technical controls (encryption, secure servers, firewalls)
  • Organizational safeguards (access control, data access only on a need-to-know basis)
  • Regular security assessments and employee training
  • Incident response procedures in place to deal with any potential breach

Even with these protections, please note that no system is completely secure; however, we work continuously to minimize risk.

11. Your Rights

Depending on where you are located, you may have the following rights under applicable data protection laws (such as GDPR, DPDP, etc.):

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct or update inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when it’s no longer needed or you withdraw consent.
  • Right to Restrict Processing: Ask us to limit how we process your data in certain scenarios.
  • Right to Object: Particularly to processing based on legitimate interests (e.g., marketing).
  • Right to Data Portability: Receive your data in a structured, commonly used format and/or have it transferred to another controller.
  • Right to Withdraw Consent: If we are processing based on consent, you can withdraw your consent at any time (without affecting prior processing).

To exercise any of these rights, please contact us using the details below.

12. Supervisory Authority / Grievance

If you are in the EU/EEA:

  • You have the right to lodge a complaint with your local supervisory authority (data protection regulator) if you believe our processing of your data violates applicable law.
  • Alternatively, you can first reach out to our Data Protection Officer (DPO) at dpo@acmeminds.com – we will do our best to address and resolve your concerns.

For users in other jurisdictions, you may also have local regulatory bodies you can approach – please check based on your country.

13. Children’s Privacy

  • Our Website and services are not intended for children under the age of 16 (or the equivalent age in your country).
  • We do not knowingly collect personal data from minors below this threshold.
  • If you believe a child has submitted personal data to us, please contact us so we can delete it.

14. Third-Party Links and Embedded Content

  • Our Website may contain links to third-party websites, services, or tools (e.g., embedded content, social media widgets).
  • We have no control over, and are not responsible for, the privacy practices or content of these external sites.
  • We encourage you to read the privacy policies of those third parties before sharing your personal information with them.

15. Automated Decision-Making

  • We currently do not use automated decision-making or profiling in a way that legally significantly affects you (for example, leading to legal or similarly significant effects).
  • If we introduce such systems in the future, we will update this Privacy Policy transparently and provide you with information about how decisions are made, the logic involved, and how you can “opt out” or challenge such decisions.

16. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically (for example, to reflect changes in law or our business practices).
  • Whenever we make significant changes, we will update the “Effective Date” at the top and, where required, notify you (e.g., via email or prominent notice on the Website).
  • We encourage you to review this Privacy Policy regularly to stay informed.

17. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us:

AcmeMinds
Attn: Data Protection / Privacy Team
Email: dpo@acmeminds.com
Address: Plot 14, Office -1, 3rd Floor, IT Park, Chandigarh-160101, India